200 slots for Dayshift Account – Customer Service Associates
(National Capital Reg)

Responsibilities:

* Dealing with all calls politely, courteously, professionally & assertively
* Understanding the customers needs through effective listening and questionings skills
* Matching customers needs to Clients’ products and services
* Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
* Communicating relevant information to internal and external customers and sharing learning with colleagues
* Adhering to agreed processes, meeting required work standards, targets and objectives

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1.03.01

Requirements:

* Applicants should be Filipino citizens or hold relevant residence status
* Fresh graduates/Entry level applicants are encouraged to apply
* At least 18 years old and above
* Should be able to communicate in English
* Excellent customer service skills
* Positive, driven, and should be a team-player
* Passionate, energetic and enthusiastic

Customer Service Representatives for British Account
(National Capital Reg – Makati City)

Responsibilities:

• Answer customers’ inquiries
• Handle queries and advocate resolutions to issues in a timely and accurate manner
• Ensure that call quality is observed in resolving customer needs
• Provide excellent customer service

Requirements:

- Has completed at least two (2) years of college
- With British accent
- Strong English verbal communication skills, including active listening
- Computer literate and proficient in typing
- Willing to work during night shifts and extended hours
- Focused and patient in handling customer concerns
- Enthusiastic, prompt, and courteous
- High tolerance for stress
- Pleasant disposition
- Excellent judgment skills

This is a call center position for a British Account. Qualified candidates will enjoy competitive salary structure and remuneration for top performers! Excellent medical benefits for the entire family are also provided by the country’s top healthcare provider!

Reminders
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Bryan at 451-9999 loc 6008 or 09228344022.

Language Training Specialist – North EDSA/Libis/Shaw/Makati/Alabang-ESL
(National Capital Reg – Libis/Shaw/Makati/Alabang)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Strong oral and written communication skills
* One year of experience as ESL teacher (group) or Two years Language Training in a call center
* Demonstrated ability in classroom leadership, classroom management, classroom organization.
* Strong computer skills, especially with Microsoft Office products to include: Word, Excel, PowerPoint
* Applicants must be willing to work in Cebu, North EDSA, Libis, Shaw, Makati, AND Alabang
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.

Stream Global Services

Walk-in and experience faster application process!

SHAW
Upper G/F,
Worldwide Corporate Center,
Shaw Blvd., Mandaluyong

For more information, call us at 580-6530 or visit our career website: www.stream.careers.com

2010 GRADUATES, YOU HAVE A PLACE HERE!

Responsibilities:

• Answer customers’ inquiries
• Handle queries and advocate resolutions to issues in a timely and accurate manner
• Ensure that call quality is observed in resolving customer needs
• Provide excellent customer service

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 130 Full-Time positions available.

Fast career progression, competitive salary package with medical benefits and rewarding role awaits the successful candidates!!!

START your career with the biggest companies in the fastest growing industry in the world! Competitive salary and remuneration package awaits the qualified fresh graduates and young professionals with excellent medical benefits and assistance for the entire family!

Save Time. Be Selected. Get Hired Today!

JobStreet SELECT, your preferred career partner.

Reminders
Recruitment hours: 8:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Bryan at 451-9999 loc 6008 or 09228344022.

Technical Support Representative for Gaming Console Account

Responsibilities:

• Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve issues
• Execute client’s policy and procedure to resolve issues and offering suggestions
• Clearly set customer expectations regarding resolution and/or follow up
• Provide customer satisfaction by effectively handling customer problems
• Providing solutions for technical and service issues

Requirements:

• Completed 2 years in college or 2-year vocational course
• Preferably a graduate of any computer-related course
• Average English communication skills
• Good comprehension skills
• Knowledgeable in computer and internet applications
• Amenable to work on shifting/graveyard schedule
• Willing to be assigned in MAKATI, ORTIGAS or TAGUIG
• Full-time positions available

Save Time. Be Selected. Get Hired Today!

START your career with the biggest companies in the fastest growing industry in the world! Competitive salary and remuneration package awaits the qualified fresh graduates and young professionals with excellent medical benefits and assistance for the entire family!

Reminders
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Bryan at 451-9999 loc 6008 or 09228344022.