200 slots for Dayshift Account – Customer Service Associates
(National Capital Reg)

Responsibilities:

* Dealing with all calls politely, courteously, professionally & assertively
* Understanding the customers needs through effective listening and questionings skills
* Matching customers needs to Clients’ products and services
* Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
* Communicating relevant information to internal and external customers and sharing learning with colleagues
* Adhering to agreed processes, meeting required work standards, targets and objectives

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1.03.01

Requirements:

* Applicants should be Filipino citizens or hold relevant residence status
* Fresh graduates/Entry level applicants are encouraged to apply
* At least 18 years old and above
* Should be able to communicate in English
* Excellent customer service skills
* Positive, driven, and should be a team-player
* Passionate, energetic and enthusiastic

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