Communications Analyst (CLARK)
(Central Luzon – Clark, Pampanga)

Responsibilities:

* Document all pertinent data reakted to day’s worth of Coaching sessions

* Prepares and submits to Senior Trainers, other immediate supervisors and program leaders the end-of-phase report on the over-all performance of the reps under the Communications Skills Coaching Cycle

* Attend weekly calibration sessions with QA

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.

* Should have at least 2 years BPO experience as ACE/Communications Coach/Trainer

* Willing to work on shifting schedules

* Should have above average English communication skills

* Average skills in MS Office applications

* At least 2 year(s) of working experience in the related field is required for this position.

* Applicants must be willing to work in Clark,Pampanga.

* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.

* Full-Time positions available.

visit our website www.sutherlandglobal.com
Company Name :
Sutherland Global Services Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
25/F Export Bank Bldg. Chino Roces Cor Gil Puyat Ave. Makati City 1200
WebSite :

http://www.sutherlandglobal.com

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