200 slots for Dayshift Account – Customer Service Associates
(National Capital Reg)

Responsibilities:

* Dealing with all calls politely, courteously, professionally & assertively
* Understanding the customers needs through effective listening and questionings skills
* Matching customers needs to Clients’ products and services
* Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
* Communicating relevant information to internal and external customers and sharing learning with colleagues
* Adhering to agreed processes, meeting required work standards, targets and objectives

fb82efca-6b58-45e7-a4ee-8d52d357ac59
1.03.01

Requirements:

* Applicants should be Filipino citizens or hold relevant residence status
* Fresh graduates/Entry level applicants are encouraged to apply
* At least 18 years old and above
* Should be able to communicate in English
* Excellent customer service skills
* Positive, driven, and should be a team-player
* Passionate, energetic and enthusiastic

Customer Service Representatives for British Account
(National Capital Reg – Makati City)

Responsibilities:

• Answer customers’ inquiries
• Handle queries and advocate resolutions to issues in a timely and accurate manner
• Ensure that call quality is observed in resolving customer needs
• Provide excellent customer service

Requirements:

- Has completed at least two (2) years of college
- With British accent
- Strong English verbal communication skills, including active listening
- Computer literate and proficient in typing
- Willing to work during night shifts and extended hours
- Focused and patient in handling customer concerns
- Enthusiastic, prompt, and courteous
- High tolerance for stress
- Pleasant disposition
- Excellent judgment skills

This is a call center position for a British Account. Qualified candidates will enjoy competitive salary structure and remuneration for top performers! Excellent medical benefits for the entire family are also provided by the country’s top healthcare provider!

Reminders
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Bryan at 451-9999 loc 6008 or 09228344022.

Customer Care Specialists for Banking & Financial Accounts

Responsibilities:

• Answer customers’ inquiries
• Handle queries and advocate resolutions to issues in a timely and accurate manner
• Ensure that call quality is observed in resolving customer needs
• Provide excellent customer service.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree in any field.
• Excellent communication skills.
• Willing to be assigned in Makati City.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 100 Full-Time positions available.

Save Time. Be Selected. Get Hired Today!

JobStreet SELECT, your preferred career partner.

Reminders
Recruitment hours: 8:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Bryan at 451-9999 loc 6008 or 09228344022.

100 CSR’s FOR SALES – BRAND NEW ACCOUNT!
(National Capital Reg)

Responsibilities:

* Handles both inbound and outbound customer enquiries, complaints and faults, providing customer care that meets quantitative and qualitative performance targets, as well as identifying and securing service enhancement and business growth opportunities
* Handles inbound contacts from customers, identifies the customer’s requirements and provides appropriate solutions, escalating as appropriate. Includes general queries, faults, complaints, retention etc. Takes ownership through to problem resolution

Requirements:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Must be 18 years old and above.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Experience of working in a customer-focused, fast moving, target driven environment
* Good communication skills, written and oral
* Applicants should be Filipino or hold relevant residence status
* Willing to work in shifting schedules
* Applicants who could provide their SSS no. and NBI clearance will be prioritized!

Sitel Talent Acquisition and Resource Hub (STAR Hub)
2nd Floor, Centerpoint Building Julia Vargas Avenue
cor. Garnet Road Ortigas Center,
Pasig City 1600
Tel.: (+632)860-1111 Fax: (+632)634-5414

S.T.A.R. Hub Schedule:
Mondays to Fridays 9:00 am to 6:00 pm
Walk-in applications are encouraged.

Got a Sitel Career Question? Ask OCA (Online Career Assistant)! Yahoo Messenger:
siteljobs@yahoo.com
9:00 am-6:00pm
Mondays to Fridays

Accounting Support Specialist (Mandarin Speaker)

RESPONSIBILITIES:

*
Responsible for providing quality accounting software support to clients using Netsuite products. Work in a team environment and provide support via telephone, e-mail, chat, and other media to our clients and work on the more challenging issues.

Website: http://www.netsuite.com
Company Address: 6/F Tower 1, RCBC Plaza, Ayala Ave. Makati City 1200
Tel: 856-0200 | Fax: 856-1550
Industry: Computer / Information Technology (Software)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree, Finance/Accountancy/Banking or equivalent.
* Preferably 1-4 Yrs Experienced Employees specializing in Finance – General/Cost Accounting or equivalent.
* At least 2 year(s) of working experience in either General Accounting or Accounts Payable or Accounts Receivable is required for this position.
* Previous direct client support experience either in a call center/ bpo environment would be an advantage
* Must posses strong verbal and written English communication skills
* Required language(s): Chinese (Mandarin), English
* Applicants must be willing to work in Makati City.