LUZON – Team Lead Technology
RESPONSIBILITIES:

* This is an advanced position in the technology field. This position provides advanced technical end-user support to internal desktop systems; workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. This position requires technician to demonstrate excellent customer interaction skills both verbally and orally.

REQUIREMENTS:

* Two years technology experience in a call center or technology environment. Appropriate experience in a networked client server environment. Demonstrated expertise in Windows operating systems and troubleshooting networking support.
* Multiple certifiable technical skills. Acceptable call center related technical certifications include but are not limited to: Associate or Bachelor Degree in Computer Science, or Microsoft Certified Systems Engineer (MCSE).
* Provide professional technical and quality customer service to our internal and external customers. Quality is defined in terms of customer satisfaction.
* Excellent time management and organizational skills.
* Demonstrate a commitment to continuous learning, obtaining appropriate certifications, and developing skills with ever changing technology.
* Willing to work in Cainta
* Applicants should be Filipino citizens or hold relevant residence status.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com

Banking and Finance Specialists [Be Part of a Stable Company!]
(National Capital Reg)
Responsibilities

* Responsible for providing excellent customer service by phone for one of the world’s leading consumer banks.

Requirements

* Excellent English communication skills
* Proficient in the use of computers and internet applications
* Completed at least 3 years of college education, or completed a diploma/certificate course, preferably in a Finance or Business-related course
* Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts
* Work experience in the banking and finance industry, and familiarity with credit card processing, is a strong advantage
* Fresh graduates or those without previous work experience are also welcome to apply
* Applicants should be Filipino citizens or hold relevant residence status.

IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Boulevard
Mandaluyong City

Landmarks:
- Connected to the MRT Shaw Station
- Across Shangri-la Mall

Security Analyst
(National Capital Reg – Pasig, Mandaluyong City)

Duties and Responsibilities:

Client project management – Interact with client to identify client security requirements, Document client requirements, Conduct regular client security status meetings, Client audit project management, Maintain hardcopies of audits and reports, Interact with IT and Security Consultants to fulfill client projects, Capture and document client.
Manage client SLA – Risk management, Satisfy client security requirements and Report creation and presentation to client and internal staff.

Assist the CISO as follows – Research unique client requirements such as regulations, Create security policies and standards, Help manage security related IT projects

Assist sales in pre-sales activity – RFP responses, Client audits or questionneras, Client presentations.

Occasional travel – Client site meetings in pre-sales activity, Educational training.

Attend training, education or development programs to assist in improved performance

REQUIREMENTS:

* Bachelor degree in Computer Information Systems or related business filed of study.
* 3 or more years in a Information security position – 1 or more years in a security analyst position / 2 or more years in a security administrative/consultant position.
* Understand and be familiar with statutory or regulatory compliance and best practices including: ISO 17799, ISO 27001, PCI, ITIL, SB1386, COBIT, SOX, GLBA
* Excellent communications kills
* Project Management skills
* Technical writing skills
* Organization skills
* Attention to detail
* Flexibility with diverse personalities
* Professional appearance and demeanor, and ability to maintain confidentiality is essential
* Must have strong sales skills to assist the sales team in pre-sales activity
* Ability to set priorities and work under pressure is essential
* Experience with project management technologies such as Microsoft Project is essential
* Must have an excellent ability to research any topic efficiently
* Must understand and be familiar with current industry and market trends
* Must have experience with information security fraud investigations
* Preferred Certifications: CISSP certification, PMP Certification, ITIL Certification

Company Name :
Teleperformance
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Pavillon Mall EDSA Central Mandaluyong City —-
Company Fax :
(02) 637-7111 loc. 323
WebSite :

http://www.teleperformance.ph

VP-Operations
(National Capital Reg)

Responsibilities:
Responsible for successful and profitable operation of all sites within assigned region to include management of client expectations and goals; hiring the right people for the jobs within the region to ensure retention of desired associates: coaching and developing people; delivering consistent processes; achieving financial related targets; associate satisfaction. Proactively partner with clients to deliver cost effective, value add, quality solutions. Must be a strong contributor to the senior management team in developing operating strategy, overall profitability and ensuring process improvements for the business unit.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management or equivalent.
* Required language(s):
* At least 8 year(s) of working experience in the related field is required for this position.
* Preferably CEO/SVP/AVP/VP/Directors.
* Full-Time positions available.

Sitel Ortigas 2nd Floor The Centerpoint Building Julia Vargas Avenue cor. Garnet Road, Ortigas Center, Pasig City 1600 Tel.: 860-0000 Fax: 634-5414 Walk-In applicants are welcome.

Sourcing Specialist
(National Capital Reg – Makati City, Quezon City)

Responsibilities:

* Has the ability to implement branding initiatives, external recruitment marketing activities, and sourcing strategies.
* Is responsible for the daily execution and management of assigned work focus.
* Ensures completion of marketing plans to meet the needs and ramp demands of the operations team.
* Implements marketing plans while creating more opportunities for brand activation and other sourcing channels.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Philosophy, Social Science/Sociology, Human Resource Management, Marketing, Psychology or equivalent.
* Required language(s): English, Filipino
* At least 1 year of working experience in recruitment, sourcing, marketing and events management is required for this position.
* Knowledgeable in different marketing, sourcing, advertising and recruitment trends.
* Must be able to demonstrate the ability to handle and manage projects and execution of events.
* Must be able to manage several tasks simultaneously and be extremely adaptable and flexible.
* Must be detail oriented, has a strong sense of urgency, and have excellent people skills.
* Must be willing to work in long hours, during weekends and in shifting schedules when needed.
* Applicants must be willing to work in Makati City,Quezon City.
* Full-Time positions available.

WE ACCEPT WALK-IN APPLICANTS

Recruitment Center:
G/F Superstore Bldg., Times Square St., Araneta Center, Cubao, Quezon City

You may visit our office from Mondays to Fridays, 10AM-5PM
Bring with you an updated resume with 1×1 pictuce and a valid ID
JUST LOOK FOR PAULA JOSON – DELA ROSA

You may also send your resumes directly to CareersPH@wnsgs.com
Indicate the position your applying for in the Subject of the email

WNS Philippines Inc.
10/F Citibank Centre, 8741 Paseo De Roxas, Salcedo Village, Makati City 1227.
Tel: 8845201
Website: http://www.wnsgs.com