Facility Ordering Specialist
(National Capital Reg)

Responsibilities:
* Performs escalations critical to service delivery via web applications and phone communication to LEC parties.
* Performs facility orders using both internal and external tools and systems.
* Monitor and maintain set intervals related to the facility delivery process.
* Correspond via email and phone communication to internal sales and project management teams as well as CLEC/ILEC service delivery teams.
* Frequent communication to internal dependent parties through all phases of the facility order process.

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Marketing, Mass Communications or equivalent.

* Experience in Project Management/multi-tasking between multiple priorities both inbound and outbound queues

* Strong Technical Comprehension – Ability to understand telecommunication concepts/networks/equipment and explain clearly and confidently to internal teams as well as LEC/ILEC service delivery teams.

* Experience in driving escalations with external parties to achieve internal delivery goals. Ability to establish call control.

* Verbal skills – Articulate, clear and friendly tone with a neutral accent.

* Ability to use computer systems with multiple applications in use at same time.

* Strong familiarity with telecommunication products, networks, and equipment.

* Experience with Xpercom or working knowledge of the Verizon CSG database preferred

* Usage of MS office suite(MS outlook, MS Word, MS Excel )

* Ability to multi-task and work independently to ensure work flow is progressing.

* Ability to follow policies, process, procedures, confidentiality, business ethics, call flow and scripts

* Contact Tracking on every phone call

* Proper Transfer Procedures to appropriate department

* Technical/Customer Service Oriented

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions only.

visit our website www.sutherlandglobal.com
Company Name :
Sutherland Global Services Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
25/F Export Bank Bldg. Chino Roces Cor Gil Puyat Ave. Makati City 1200
WebSite :

http://www.sutherlandglobal.com

Senior Human Resources Officer
(National Capital Reg)

Requirements:

* Bachelor’s degree in Human Resources Management or any related field
* 5 years experience in the same capacity, gained from the call center and/or BPO industry
* Working knowledge and hands-on experience in Compensation and Benefits, Labor Relations, Organizational Development, Talent and Performance Management, and Employee Wellness Programs
* Excellent written and oral English communication skills

24/7 Customer Philippines, Inc.
MJ Plaza 106 Valero St. Salcedo Village Makati 1200.
Tel: 02-79-247-77
Website: http://www.247customer.com

GLOBAL BUSINESS SERVICES - Workforce Senior Manager
RESPONSIBILITIES:

* Responsible for the overall management of the Global Operations Support Center. This role provides leadership for the team, and provides and implements the strategic planning necessary for growth and development of the department. The role provides a central point of contact for internal and external clients globally. The role will handle several OSC Managers handling different programs.

REQUIREMENTS:

* Call center experience required (5-7)
* Workforce Management Experience preferred (5-7)
* Management experience (3-5)
* Must be willing to be bases in Cainta, Rizal.

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com

Recruitment Specialist
(National Capital Reg)

* Handled Bulk Recruitment (Call Center and IT)
* Executive Search Background is an advantage
* Has a good Network in the BPO industry
* Good Communication Skils

* Candidate must possess at least a Bachelor’s/College Degree , Human Resource Management, Psychology or equivalent.
* Required skill(s): executive search recruitment handling call center requirements.
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
* 2 Full-Time positions available.

DIVERSIFIED TECHNOLOGY SYSTEMS, INC. (DTSI)
39F PBCom Tower, 6795 Ayala Avenue, Makati City 1226

Recruitment Associate
(National Capital Reg – Makati)

RESPONSIBILITIES:

* Source qualified applicants.
* Handle specific accounts.
* Do daily and weekly reports.

* LOOKING FOR PASSIONATE AND HARD-WORKING CANDIDATES!

* APPLY NOW! Call/text 0917-507-4137 or email nalleje@excelasiaservices.com

REQUIREMENTS:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
* Required skill(s): Good Comm Skills, Fast Learner, Adaptable and Passionate.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent. Job role in Recruitment/Staffing or equivalent.
* 2 Full-Time positions available.
* At Least 6months to 1 year Experience in recruiting in BPO Industry and/or call center experience.

ExcelAsia Training and Development Inc.
2/f Bldg. 2, Jannov Plaza, 2295 Pasong Tamo Ext. Makati City -.