Assistant Manager – Operations
60000
(National Capital Reg)

Responsibilities:

Manages day to day client relationships through comprehensive knowledge of client’s business, this position will be responsible for the meeting set goals in line with Critical Result Areas (CRA) as agreed by the company and client. Delivery of operational performance metrics to clients on a monthly basis to show specific performance measures in comparison with set standards. Manage overall operations and ensure development of first line supervisors and representatives.

Requirements:

* Must have at least 1 year experience in a call center, directly managing 5 – 8 Team Leaders / Supervisor in a US Healthcare account
* Excellent oral and written communication and presentation skills highly desirable.
* Project management/organizational skills.
* Strong analytical and problem-solving skills.
* Ability to work cross-functionally to resolve client issues.
* Strong focus on customer service.
* Candidates without US Healthcare experience in call center / bpo managing Team Leaders / Supervisor will not be processed
* Candidates must be willing to work in Libis, Quezon City
* Monthly salary is Ph 60,000 + benefits

jobstreet.com

Executive Assistant
(National Capital Reg – Taguig)

Responsibilities:

* Management of diaries
* Coordinate conferences, seminars and meetings, ensuring all arrangements run smoothly and all required facilities are available
* Raise purchase orders
* Update various internal Sharepoint sites
* Organize logistics for internal global training sessions
* Undertake any necessary photocopying, faxing and stationery orders.
* Arrange travel (booking flights, cars and hotels and ordering visas, currencies etc.) as requested by team members
* Managing holiday/sickness records for team members
* Receive and action or distribute mail and telephone calls/messages for team members to ensure resolutions
* Compose, type, print and/or bind any professional correspondence (email/letters), reports and presentations.
* Process expense claims, ensuring that they comply with Company procedures

Requirements:

* Previous office/secretarial/administrative experience preferred
* Proficient in using Outlook, Excel, Powerpoint and Sharepoint software
* Strong oral and written communication skills and organization skills
* A self motivator and pro-active attitude is essential

HRSolutions Global Inc.

Room 809 8th Flr. V. Madrigal Building, Ayala Avenue Makati City -.
Website: http://www.hrswi.com