Workforce Assistant Manager
(National Capital Reg – Makati City)

Responsibilities:

An expanding BPO/Call center is looking for an Assistant Workforce Manager to manage forecasting and scheduling analysts for a growing line of business. Please see qualifications below.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 5 year(s) of working experience in the related field is required for this position.
* At least 2 -3 years as a scheduler or forecaster
* Has been in a supervisory role or officer role for at least 1 year
* Highly proficient in Aspect and/or IEX
* Willing to work shifting schedules
* Applicants must be willing to work in Makati City.
* Full-Time positions available.

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