Reports Specialist(Cagayan de Oro)
(Northern Mindanao – Cagayan de Oro)

Responsibilities:

* This position takes responsibility for the timely and insightful analysis of reports of Product Support Call Logs to uncover trend, issues and insights for improvement. It utilizes information to develop and recommend improved processes, coordinates projects and contributes in the development of a system for monitoring and presentation of the above analysis function.

Requirements:

* Candidate must possess at least a Bachelor’s Degree or Post Graduate / Master’s Degree in Mathematics or equivalent.
* At least 1 year of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Actuarial Science/Statistics or equivalent. Job role in Actuarial Actuarial or equivalent.
* 2 Full-Time positions available.

Website: http://www.link2support.com/
Company Address: 5th F Techno Plaza One Eastwood City Libis Quezon City 1600
Fax: 423-4373
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Senior Programmer (Eastwood City)
(National Capital Reg – Eastwood City, Libis, Quezon City)

Responsibilities:

* Develop and maintain software applications to support specific needs of operations and support personnel so that calls made and reports submitted to customers are according to requirements.
* Coaches and assists programmers in building the software to meet operation deadlines and enhance staff competence.
* Conducts testing of software in preparation for its rollout to enhance its effectiveness and user- friendliness.
* Develops in- house production and backroom software based on the company’s requirements by following the software development cycle of clients both external and internal.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology, Art/ Design/ Creative Multimedia or equivalent.
* At least 3 year(s) of working experience in the related field is required for this position.
* Preferably 2-4 Yrs Experienced Employees specializing in IT/Computer – Software or equivalent. Job role in Software Engineer/Programmer or equivalent.
* 2 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

CONCENTRIX

5th F Techno Plaza One Eastwood City Libis Quezon City 1600.
Website: http://www.link2support.com/

Soft Skills Trainer (Eastwood City)
(National Capital Reg – Eastwood City, Libis, Quezon City)

Responsibilities:

* To conduct the Customer Relations Management , Accent Neutralization, and English Proficiency program. Revise and make different essential call center training program module requirements.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Mass Communications or equivalent.
* Required skill(s): Good communication skills, excellent presentation skills, good customer service orientation.
* Required language(s): English.
* Applicants must be willing to work in Eastwood City,Libis,Quezon City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 yrs experienced employees specializing in Training & Development or equivalent.
* Full-Time positions available.
* To conduct the Customer Relations Management , Accent Neutralization, and English Proficiency program.
* Revise and make different essential call center training program module requirements.

CONCENTRIX

5th F Techno Plaza One Eastwood City Libis Quezon City 1600.
Website: http://www.link2support.com/