NOW HIRING! Wireless Technology Experts – Cebu (Y225)
(Cebu City)

Responsibilities:

A Wireless Technology Expert from our PREMIER TEAM of specialists connects with customers via inbound calls, outbound calls or the internet to provide technical assistance concerning internet service related to connectivity/email/browsing concerns.

Requirements:

* We are looking for candidates who completed at least 2 years of college, and/or Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree in any field
* Excellent communication skills inEnglish
* We need candidates who are familiar with basic computer operations
* Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
* Has an ability to deliver information at customer’s knowledge level in an understandable manner
* Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Has strong interpersonal skills and ability to think independently and follow through effectively
* We need candidates who are dependable, keen on details and have strong customer service orientation.
* Applicants should be Filipino citizens or hold relevant residence status.
* Full-Time positions available
* Applicants must be willing to work in CebuCity.

WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED

Visit us at ourRecruitment Office located at: Convergys i3 Asiatown Office Ground Floor, i3 Building, Jose Maria Del Mar Ave., cor. A. Abad St., Asiatown IT Park, Lahug, Cebu City

ONLINE JF: Get HIRED, be an MULTIMEDIA EXPERT & WIN an APPLE iPad! (Y233)

Requirements:

We are looking for candidates with:

* At least completed 2 years of college preferably a Computer related course
* With at least 6 months call center experience in Technical Support is an advantage
* Knowleadgeable in High-Speed Internet Access (HSIA)
* Excellent communication skills in English
* An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
* An ability to deliver information at customer’s knowledge level in an understandable manner
* An ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Strong interpersonal skills and ability to think independently and follow through effectively
* Dependability, keen on details and has strong customer service orientation

Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in MAKATI
Fresh graduates/Entry level applicants are encouraged to apply.

WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED.

We are open from Mondays thru Fridays at 9:00 am until 6:00pm.

Visit our Recruitment Hub located in:

Makati
Glorietta 5 Recruitment Office located at: 4F Glorietta 5 building, Ayala avenue, Makati City (entrance fronting Inter-Continental Hotel)

Retail Service Experts – Quezon City (P222)
(Quezon City)
Responsibilities:

A Retail Service Expert handles product consultations by interested customers shopping online, online account management and sales/delivery inquiry.

Requirements:

* Are of legal working age
* Have completed at least 2 years college course;
* Have at least 3 months inbound or outbound sales call center experience (local or international)
* Has passion for FASHION, knows the latest trends and techonology innovations
* Are very familiar with fashion terminologies & are capable of highlighting the best features of a product based on seasonality and occasion
* are good listeners
* can identify the needs of the customers and match it with the availability of goods and services;
* can communicate excellently in English;
* with basic computer knowledge;
* are versatile,

Visit our Recruitment Office located at: LG/F Diliman Commercial Center, #46 Commonwealth Avenue, Diliman, Quezon City (beside St. Peter’s Parish)

ILOILO JOB FAIR: Be one of our Customer Service Experts for Bacolod! (O228)
(Bacolod City)

Requirements:

* Candidates must have completed at least 2 years of college or its equivalent
* Must be proficient with various software applications such as Microsoft Word & Excel
* Has working knowledge of applicable customer contact systems (phone, email, web)
* Must have the ability to deliver information at customer’s knowledge level in an understandable manner
* Have excellent communication skills including a confident and courteous voice tone, an ability to handle irate customer situations effectively and empathize with customer
* Candidates must have the ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Must have a strong interpersonal skills and ability to think independently and follow through effectively
* Must be goal oriented
* Must be flexible and eager to learn new processes
* Good knowledge of general office practice and business etiquette.
* Accurate and efficient typing skills.
* Efficient organizational skills.
* Ability to follow through on work assignments.
* Required language(s): English
* Applicants must be willing to work in Bacolod City

Convergys

Website: http://www.convergysphilippines.multiply.com | NEWS
Company Address: Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200
Tel: 5555-284
Industry: Call Center / IT-Enabled Services / BPO