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Archive for the ‘Customer Care / Representative’ Category

Thursday
Sep 2,2010

NOW HIRING! Sales & Customer Care Representatives – Ortigas (B255)
(Ortigas, Pasig)

Responsibilities:

A Customer Care Representative handles inbound English Customer Service calls from U.S. card members with high quality and cost effective solutions. Customer Service calls will include, but are not limited to:

* Account status
* Card product information
* Disputes
* Cash advances/checks
* Balance transfers
* Payments
* Rates/fees
* General account maintenance
* Lost/stolen/fraud closures
* Selling

Requirements:

We are looking for candidates with:

* A College Degree of any course
* Work experience related to sales or credit cards
* Above average communication skills in English
* Basic computer operations knowledge
* Persuasiveness and a willingness to sell
* An ability to deliver information at customer’s knowledge level in an understandable manner
* An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
* An ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Strong interpersonal skills and ability to think independently and follow through effectively
* Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in ORTIGAS.

Visit our Recruitment Office located at: 29th flr., Robinsons Equitable Tower, ADB Ave., Ortigas Center, Pasig City(Located behind Robinsons Galleria)

Thursday
Sep 2,2010

NOW HIRING! Sales & Customer Care Representatives – Ortigas (B257)
(Ortigas, Pasig)

Responsibilities:

A Customer Care Representative handles inbound English Customer Service calls from U.S. card members with high quality and cost effective solutions. Customer Service calls will include, but are not limited to:

* Account status
* Card product information
* Disputes
* Cash advances/checks
* Balance transfers
* Payments
* Rates/fees
* General account maintenance
* Lost/stolen/fraud closures
* Selling

Requirements:

We are looking for candidates with:

* A College Degree of any course
* Work experience related to sales or credit cards
* Above average communication skills in English
* Basic computer operations knowledge
* Persuasiveness and a willingness to sell
* An ability to deliver information at customer’s knowledge level in an understandable manner
* An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
* An ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Strong interpersonal skills and ability to think independently and follow through effectively
* Strong customer service orientation.

WALK-IN APPLICANTS ARE IMMEDIATELY PROCESSED

Visit our Recruitment Office located at: 29th flr., Robinsons Equitable Tower, ADB Ave., Ortigas Center, Pasig City(Located behind Robinsons Galleria)

Wednesday
Sep 1,2010

NON-VOICE Customer Care Representives for Online Gaming Account!

Responsibilities:

• Answers concerns and technical problems from customer
• Provide resolutions to problems that users or players may encounter.
• Resolve issues through email support.
• Provide customer any relevant information about the games their playing (Farmville and Mafia Wars)
• Assists customer in their queries, concerns and purchase for online games.

Requirements:

• Candidate must have completed at least two years in College or a two-year Vocational/Diploma Course
• GOOD COMMUNICATION SKILLS IS REQUIRED.
• Customer-service oriented, spontaneous, keen on details and dependable.
• Amenable to work on rotating schedules, graveyard shift, holidays, weekends.
• Tech savvy, knowledge in ISP connection and PC architechture is required.
• Expert-level Online Gamers for Facebook (Level 50 Mafia Wars or Level 7 for Farmville) is a PLUS!
• Available to start ASAP.
• Willing to be assigned in Ortigas Center, Pasig City.
• Applications is only until the 3rd week of SEPTEMBER.
• 150 Full-time positions available.
Agents are allowed to play games to better facilitate their knowledge on the job!

Reminders

Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Bryan at 451-9999 loc 6008 or 09228344022.

Wednesday
Sep 1,2010

Immediate Hiring! Customer Care Rep! No experience required! Apply now! (M1BOB35)
(National Capital Reg – Commonwealth, Cubao, Ortigas, Mandaluyong, Makati, Taguig)

RESPONSIBILITIES:

* Provides excellent customer service

* Good Oral & Written English Communication Skills

* Proficient in “computer and internet” applications

* Willing to work on graveyard, holiday and weekend shifts

* Fresh Graduates are welcome to apply

* PLEASE CALL OR TEXT ME NOW – BRYAN BERNABE 0917 5619238

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in any business field, any media/arts field, Engineering (Civil), Engineering (Computer/Telecommunication), Computer Science/Information Technology, Commerce, Airline Operation/Airport Management, Library Management, Journalism, Maritime Studies, Food & Beverage Services Management, Personal Services, Logistic/Transportation, Protective Services & Management, Property Development/Real Estate Management, Dentistry, Nursing, Medical Science, Pharmacy/Pharmacology, Medicine, Physical Therapy/Physiotherapy, Psychology, Hospitality/Tourism/Hotel Management or equivalent.
* Required skill(s): Good communication skills, Customer service skills, Computer navigation skills.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 200 Full-Time positions available.

-ExcelAsia Training and Development Inc. (Makati Site 1)
2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -.

Sunday
Aug 29,2010

Customer Service Associate for Projectbased ( EASTWOOD LIBIS SITE)
PHP 12000 – 15000
(National Capital Reg – libis)

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Applicants must be willing to work in libis.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Contract positions available.
* Good disposition towards work
* Can work with minimal supervision
* Average English verbal communication skills, including active listening
* Possesses good persuasion skills, enthusiastic, spontaneous and creative
* Can work well in a team
* Proven ability to handle stress well and work under pressure
* Willing to work on shifts/graveyard hours and on holidays
* 18-45 yrs old

Website: http://www.aaisi.com.ph
Company Address: 1/F Multinational Bancorporation Centre, 6805 Ayala Avenue Makati City 1226
Fax: (632) 888-5667
Industry: Computer / Information Technology (Software)
Type of Company: Private Limited Company, Local Based Company

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