Urgent Hiring! Customer Service Representative (Makati)

RESPONSIBILITIES:

* Provide great customer service
* Listen to customer needs and provide solution with available products and services

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field (1 year of education – OK)
* You have excellent English communication skills and can deliver a scripted dialogue.
* Applicants must be willing to work in Makati City.
* willing to work with a flexible schedule.
* Full-Time positions available.

Website: http://www.peoplesupport.com/people.asp
Company Address: Aegis PeopleSupport Center, Ayala Ave. cor. Sen. Gil Puyat Ave., Makati City 1299
Fax: 02.885.8098
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Customer Service Executives – Nuvali Sta Rosa (X237)
(Sta Rosa, Laguna)

Responsibilities:
A Customer Service Executive handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.

Requirements:

We are looking for candidates with:

* At least completed 2 years of college preferably a Computer related course
* Above average communication skills in English
* Basic computer operations knowledge
* An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
* An ability to deliver information at customer’s knowledge level in an understandable manner
* An ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Strong interpersonal skills and ability to think independently and follow through effectively
* Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in NUVALI, STA ROSA

WALK IN APPLICANTS ARE IMMEDIATELY PROCESSED

Visit our Recruitment Office located at: One Evotech building, Lakeside Evozone IT Park, Sta Rosa, Laguna

Customer Care Representative (MAKATI)
(National Capital Reg)

Responsibilities:
This position is responsible for responding to customer inquiries and concerns. Explain company products/services and the ability to recommend various products/services to meet the customer’s needs. Ensures customers receive efficient and courteous service. Work is performed under direct supervision.

Job Duties and Expectations :

* Answers telephone and provides information/assistance to customers.
* Checks mail, fax and email to provide customer assistance.
* Operates computer/on-line guidelines for the purpose of responding to customer inquiries..
* Communicates with customer on the phone or via written correspondence to resolve concerns.
* Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
* Follows escalation procedures as needed.
* Completes, processes and maintains applicable paperwork and records.
* Performs other duties as assigned.

Requirements:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Required language(s): English
* Fresh Grads are welcome to apply.
* 100 Full-Time positions available.
* Must be willing to work in Makati.

Company Name :
Startek International Limited
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
G/F SM Makati Cyberzone Bldg #69 Jupiter st., Brgy. Bel-Air Makati

Customer Service Associates (Local Account)
(National Capital Reg – Shaw)

Responsibilities:
As a customer service agent, you’ll be assisting, providing advice and solving problems to our customers. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Must have finished at least a unit in 2nd year college.

* Good English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Willing to be assigned in Shaw.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

With the Applicant Referral Program, you get the chance to refer your friends and relatives to eTelecare. You’ll also be getting gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:

* Fill up an ARP Form in the site where you will apply.

* Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580.6530

Company Name :
eTelecare Global Solutions Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000

Customer Service Associates
(National Capital Reg – Alabang, Makati, Shaw, Eastwood City, North Edsa)

Responsibilities:
As a customer service agent, you’ll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you’ll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Requirements:

* Must have finished at least two (2) years in college or possess a vocational/short course certificate.

* Excellent English communication skills.

* Good problem solving and decision making skills.

* Applicants should be Filipino citizens or hold relevant residence status.

* Willing to be assigned in at least one of our sites: Makati, Libis, Alabang, Shaw or North Edsa.

* Fresh graduates/Entry level applicants are encouraged to apply.

* Full-Time positions available.

With the Applicant Referral Program, you get the chance to refer your friends and relatives to eTelecare. You’ll also be getting gift certificates for EACH referral that successfully gets hired, whether or not you pass the recruiting process. All you need to do is to write down their names and valid contact numbers then refer them through the following:

* Fill up an ARP Form in the site where you will apply.

* Submit your referrals over the phone by calling our Recruiting Hotline at (02) 580.6530

Company Name :
eTelecare Global Solutions Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000