TSRs for Gaming Console Account – Taguig Site
(National Capital Reg – 5/L Market! Market! Fort Bonifacio, Global City, Taguig City!)

Responsibilities:

* Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues
* Execute client’s policy and procedure to resolve issues and offering suggestions
* Clearly set customer expectations regarding resolution and/or follow up

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Good Communication Skills
* High analytical/ problem-solving skills
* Technical orientation/familiarity with tech (console and internet)
* Customer service experience is a plus but not required.
* Applicants must be willing to work in Global City, Taguig.
* Must be willing to work in shifting schedule
* Fresh graduates/Entry level applicants are encouraged to apply.
* 45 Full-Time positions available.

Performance Incentives:

* Additional Technical Premium
* Quarterly Recognition Events to award high performing agents
* Agents are allowed to experience console gaming.

Company Address: 31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Fax: 6389445
Industry:Call Center / IT-Enabled Services / BPO

Technical Support Representative for Gaming Console Account

Responsibilities:

• Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve issues
• Execute client’s policy and procedure to resolve issues and offering suggestions
• Clearly set customer expectations regarding resolution and/or follow up
• Provide customer satisfaction by effectively handling customer problems
• Providing solutions for technical and service issues

Requirements:

• Completed 2 years in college or 2-year vocational course
• Preferably a graduate of any computer-related course
• Average English communication skills
• Good comprehension skills
• Knowledgeable in computer and internet applications
• Amenable to work on shifting/graveyard schedule
• Willing to be assigned in MAKATI, ORTIGAS or TAGUIG
• Full-time positions available

Save Time. Be Selected. Get Hired Today!

START your career with the biggest companies in the fastest growing industry in the world! Competitive salary and remuneration package awaits the qualified fresh graduates and young professionals with excellent medical benefits and assistance for the entire family!

Reminders
Recruitment hours: 9:00 am to 3:00 pm, Mondays to Fridays
Please bring 4 copies of updated resume and a valid ID. Be in smart casual attire.
For inquiries, please call Bryan at 451-9999 loc 6008 or 09228344022.

PLUS! Refer 5 friends and go home with freebies from SUMMIT MEDIA: the country’s leading magazine publisher.

Interview invitations and status updates may be sent via email
so please check your email regularly.

Gaming Console Experts – San Lazaro (E245)
(San Lazaro, Manila)

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, any field.
* Average to Excellent communicaiton skills
* Has basic knowledge with computer operations and internet connections
* Required language(s): English
* Applicants must be willing to start ASAP
* Applicants must be willing to work in San Lazaro.
* Fresh graduates/Entry level applicants are welcome to APPLY.

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