IT SECURITY HELPDESK SPECIALIST (Call Center/BPO)
(National Capital Reg)

Responsibilities:

The IT Security Helpdesk Specialist provides support services to the Security department.

Requirements:

1. Reports directly to the Director of Security.
2. Requires working U.S. Business Hours
3. Must be experienced in the Microsoft Office Suite such as Word, Excel, Outlook, Powerpoint, etc.
4. Performs a variety of internal auditing functions and escalates issues such as, but not limited to:
1. User entitlement reviews
2. AV Audits
3. Vulnerability scanning
4. Log Management and Reviews of System, Firewall, and IDS logs
5. Has excellent communication and inter-personal skills.
6. Receives phone calls and emails and provides necessary actions on those communications.
7. Performs a variety of administrative duties/functions as required by the daily operations of the Security team.
8. Handles logistics in organizing security meetings/conferences
9. Coordinates team’s schedules and responsible for team availability and travel plans.
10. Fields and directs incoming internal and client correspondents, inquires, and proposals.
11. Performs other duties and assignments that may be assigned or required by the Supervisor or Manager

jobstreet.com

Attention All Computer Science/ IT Graduates- Get that TECH Career TODAY!
(Central Luzon, Central Visayas, National Capital Reg, Southern Tagalog)

Responsibilities:

* As a technical sales professional, you will have the opportunity not just to practice and enrich your IT-related and customer service skills, but to also develop a third skill-set in selling and promoting products and services for our client, a major computer manufacturer.
* Primarily, you will provide inbound technical support for customers, including troubleshooting and resolution walk-through of hardware, software and networking issues of desktop and laptop users.
* In addition, you will play the role of a trusted technical adviser, offering solutions and upgrades that you’d deem beneficial to the customer. These include various products (PC parts, software, storage devices, etc.), as well as services like one-time phone support and warranty extensions or renewals.

Requirements:

* Candidate must possess at least a degree/certificate that relates to Computer Science, Information Technology, Computer Engineering or equivalent.
* Candidates without an educational background coming from a tech/computer related course must have a corresponding work experience in tech/computers/information technology.
* Excellent English communication skills.
* Good problem solving and decision making skills.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to be assigned to either our Makati, Shaw, Alabang, Quezon City, Libis, Clark or Cebu site.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Company Address: 2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

IT Specialist / Supervisor
(National Capital Reg)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
* At least 3-5 year(s) of working experience in the related field is required for this position.
* In depth knowledge on TCP/IP networking protocol (client/server based
* environment)
* Has more than two years experience in administering and managing Unix based servers (Linux, Open BSD’s, Unix)
* Knowledge on Linux and BSD Firewalling (Linux IPTABLES and PF)
* LAMP (Linux + Apache + MySQL + PHP) administration
* Experience on VOIP technology (IP Telephony) / Dialer Administration
* Network configuration and administration is a plus (Cisco Router)
* PC and Network troubleshooting
* Programming / Scripting
* Windows XP / Windows Advance Server 2003
* Applicants should be Filipino citizens or hold relevant residence status.

Do you have what it takes to be a leader? JOIN ContactCenter.com and be part of our Team! Interested applicants may apply via Jobstreet.com or send your resume at jobs@contactcenter.com. We process walk-in candidates Mondays – Fridays, 9:00 AM – 3:00 PM

ContactCenter.Com Office: 117 Tordesillas Street, Merchant’s Bank Centre Salcedo Village, Makati City
Contact Numbers: +63 2 4684640 | +63 2 8932043
Telefax: +63 2 8932043
Email: jobs@contactcenter.com

System/Network Administrator
(National Capital Reg)

Requirements:
MANDATORY REQUIREMENTS:
• help desk support experience including Tier 1 and Tier 2 support levels
• excellent communicator in English
• receive and action email alerts
• ability to be proactive in escalation process
• ability to maintain excellent customer service relations and deal effectively with client’s enterprise IS and IT professionals and end-user customer base
• available to work variety of shifts in a fast-paced 24×7 environment
• proactive in resolving customer issues and ability to ‘think outside the box’
• a high level of judgment, advanced problem solving techniques, and technical writing skills in English
• experience in all Microsoft/Sun/Linux operating systems at the administrator level as well as different types of security software and hardware (firewalls, routers)
• monitor system/network/application status via several web-based tools
• intermediate knowledge of TCP/IP, DHCP, network connectivity and management, the OSI model, LAN/WAN understanding and administration experience is preferred
• experience with different types of security software and hardware
• should have experience in diagnosing and troubleshooting server-related problems, such as performance problems, permissions issues and lockups
• knowledge of wireless carrier networks, including (but not limited to), 3g, GSM, GGSN, Radius, APN, WAP, MMS, video streaming
• knowledge of telecom carrier data billing systems
• preferred knowledge of deep packet inspection technologies, OSI model etc
• knowledge of database technologies (MySQL and Oracle)

DEFINED SKILLS:
• system administration overview
• booting and shutting down Linux
• installation and configuration
• managing software and devices
• managing users and groups
• the Linux file system
• Linux file security
• working with the Linux Kernel
• shell and perl scripting
• controlling processes
• system backups
• setting up mail
• troubleshooting the system
• basic networking
• the apache web server
• NFS, NIS, DHCP and DNS
• introduction to system security

BPO teleservices
Walk-in applicants are preferred. You may visit our office from Monday to Friday, 10am to 7pm. 25F IBM Plaza, Eastwood City, Libis, Quezon City

Web Designer/ Web Developer
(National Capital Reg)

Responsibilities:

* Deliver tasks under the supervision of a creative editorial team, in collaboration with the online writers
* Partner with the Web Developer for back-end support/ functionality
* Conceptualize, design, and develop original web portals and blogs
* Create and visually execute websites and blogs as directed by the lead editor/project leader, following strict specifications in terms of design and technology
* Process photos so they will meet international publishing standards

Requirements:

* Candidate must be a Bachelor’s Degree holder in Art/Design/Creative Multimedia, Advertising or equivalent
* Must have a minimum of 5 years of web design experience with expertise in creating media and content driven websites such as professional blogs and portals.
* Must possess a strong sense of visual design, graphical/illustration skills, and an eye for detail.
* Must have knowledge on grid lay-outing, contemporary online design principles, good typography and spacing, web usability, and multi-platform optimization.
* Proficient in designing original templates that will work with WordPress.
* Thorough understanding of web 2.0 technology as well as current trends.
* Required:  HTML, CSS
* Preferred:  Photoshop, Flash, XML, PHP, JavaScript, Perl
* Must be able to provide a current online portfolio that is visually impressive and comparable to international sites (Applicants without an online portfolio need not apply)

We can provide you an exciting position in a dynamic company, with a salary clearly above average. You may choose to email your resumé (including photo) to jobs@megateam.ph

Company Name :
Megateam Corp.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
1003 Fort Legend Towers Fort Global City Taguig