Project Management Specialist [020]

REQUIREMENTS:

* Must have at least 1 year project management experience
* College degree holder
* Excellent English communication skills
* work experience in a BPO setting is an advantage
* Comfortable under pressure and capable of handling effectively a number of conflicting priorities.
* Full-Time positions available.

Company Address: G/F Makati Stock Exchange Ayala Avenue Makati City 1200
Industry: Call Center / IT-Enabled Services / BPO

Project Management Specialist [017]

REQUIREMENTS:

* Must have at least 1 year project management experience
* College degree holder
* Excellent English communication skills
* work experience in a BPO setting is an advantage
* Comfortable under pressure and capable of handling effectively a number of conflicting priorities.
* Full-Time positions available.

Company Address: G/F Makati Stock Exchange Ayala Avenue Makati City 1200
Industry: Call Center / IT-Enabled Services / BPO

Quality Management Statistician
(National Capital Reg)

Responsibilities:

* Responsible for taking the lead in data analytics for the Corporate Quality Team by making use of statistical tools to analyze simple, moderate and complex data sets. The statistician also ensures that the qualitative analysis methods used is valid and accurate. The position also facilitates educating key personnel of the organization of various tools and methods in statistics.

* Provides designs for survey and data collection management system using knowledge of statistical methods to ensure data availability for research and analytic purposes.

* Participate in designing data reporting templates to ensure “right” and sufficient data are collected based on the identified project foals/objectives (C.U.I.K.A.)

* Prepares Customer Satisfaction measurement (CSM) data gathering materials.

* Define the appropriate sampling schemes – sample size allocation and computation, sampling frequency, sampling units, etc.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Mathematics, Statistics, Quantity Survey or equivalent.
* At least 2 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Actuarial Science/Statistics or equivalent. Job role in Statistician/Mathematician or Others.
* 1 Full-Time positions available.

Concentrix Corporation

5th F Techno Plaza One Eastwood City Libis Quezon City 1600.
Website: http://www.link2support.com/

Manager (Contract Management Services) Non-Call Center Position
(National Capital Reg – Makati City)

Responsibilities:
PRIMARY TASKS:

* Complex Statement of Work (SOW) development in collaboration with the solutions architect and account/operations teams
* Work on Pricing (in the pricing tool) based on components given in the solutions document provided by the technical solutions manager/Architect
* Facilitates/Negotiates IBM Legal SOW/contract language
* Facilitate/Participate in internal conference calls and work towards closure of the final SOW document with all internal stakeholders and seek essential sign offs before the SOW is submitted to the client

ON GOING TASKS:

* Quality Assurance Reviews on contracts
* Continuous Process improvement (transitioning complex to standard based on customer trending / repeatable requests)

PREFERRED EXPERIENCE:
o Bid management and presales/business development support with companies in the IT services domain
HOURS OF OPERATIONS:
o US working hours

Individual contributor role

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, any field.
* Required skill(s): Project Management, Bid Support, Contract Management, IT Sales, Business Development
* Minimum 7 years of work experience of which at least 3 year(s) of working experience is in the related field
* Preferably Managers specializing in Marketing/Business Development, Pre Sales / Post Sales, IT Sales, IT Services, Bid Management or equivalent
* Applicants must be willing to work in Makati City.
* Must be willing to work at night (US Hours).

PRIMARY SKILLS:

* Proposal/Statement of work writing skills
* Problem Analysis & Resolution
* Strong business knowledge & acumen
* Cross team coordination / leadership
* Project & business management skills
* Excellent communication skills (oral and written) as the work would require collaboration/interaction with senior executives in the account teams/customers
* Basic understanding/exposure of IT services (servers, software and data centers)

Preferred Experience

* Bid management and presales/business development support with companies in the IT services domain

Company Address: 3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Sr. Manager (Contract Management Services) Non-Call Center Position
(National Capital Reg – Makati City)

Responsibilities:

PRIMARY TASKS:

* Complex Statement of Work (SOW) development in collaboration with the solutions architect and account/operations teams
* Work on Pricing (in the pricing tool) based on components given in the solutions document provided by the technical solutions manager/Architect
* Facilitate/Participate in internal conference calls and work towards closure of the final SOW document with all internal stakeholders and seek essential sign offs before the SOW is submitted to the client
* Ensure that the team managed meets and exceeds the performance metrics signed with the client
* Client engagement and governance
* PEOPLE MANAGER ROLE: Ensure high employee satisfaction of direct reports (managers) and responsibility for performance management and coaching

ON GOING TASKS:

* Quality Assurance Reviews on contracts
* Continuous Process improvement (transitioning complex to standard based on customer trending / repeatable requests)

PREFERRED EXPERIENCE:

* Bid management and presales/business development support with companies in the IT services domain

HOURS OF OPERATIONS:

* US working hours

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, any field.
* Required skill(s): Project Management, Bid Support, Contract Management, IT Sales, Business Development
* Minimum 8 years of work experience of which at least 3 year(s) of working experience is in the related field and at least 2 years work experience in team management is required for this position.
* Preferably Managers specializing in Marketing/Business Development, Pre Sales / Post Sales, IT Sales, IT Services, Bid Management or equivalent
* Applicants must be willing to work in Makati City.

PRIMARY SKILLS:

* Proposal/Statement of work writing skills
* Problem Analysis & Resolution
* Strong business knowledge & acumen
* Cross team coordination / leadership
* Project & business management skills
* Excellent communication skills (oral and written) as the work would require collaboration/interaction with senior executives in the account teams/customers
* Basic understanding/exposure of IT services (servers, software and data centers)
* Team Management, Coaching and performance management

Preferred Experience

* Bid management and presales/business development support with companies in the IT services domain

Company Address: 3F EDSA Central Pavillion Mall, EDSA corner Shaw Blvd. Mandaluyong City 1552
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company