Workforce Manager
(National Capital Reg)

Responsibilities:

* Must be articulate and fluent in writing and speaking the English language
* Excellent knowledge in MS Office specifically Excel, Word and Powerpoint
* Thorough knowledge of AVAYA (Phone and Reporting function)
* Background in working with eWFM software (Similar to Blue Pumpkin)
* Must be able to motivate and train a team to perform well within a desired expectation
* Must have strong analytical skills and interpesonal skills
* Work experience in a call center is a must including workforce management background such as capacity planning, forecasting and scheduling.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): MS Office, Blue Pumpkin, eWFM software.
* Required language(s): English, Filipino
* At least 4 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Makati City.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Manager / Sr. Managers specializing in Customer Service or equivalent.
* Full-Time positions available.

jobstreet.com

Workforce Manager
(National Capital Reg)

Responsibilities:

* Must be articulate and fluent in writing and speaking the English language
* Excellent knowledge in MS Office specifically Excel, Word and Powerpoint
* Thorough knowledge of AVAYA (Phone and Reporting function)
* Background in working with eWFM software (Similar to Blue Pumpkin)
* Must be able to motivate and train a team to perform well within a desired expectation
* Must have strong analytical skills and interpersonal skills
* Work experience in a call center is a must including workforce management background such as capacity planning, forecasting and scheduling.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* Required skill(s): MS Office, Blue Pumpkin, eWFM software.
* Required language(s): English, Filipino
* At least 4 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in Quezon City or Makati City
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Manager / Sr. Managers specializing in Customer Service or equivalent.
* Full-Time positions available.

jobstreet.com

Senior Research Manager
(National Capital Reg – MAKATI CITY)

Responsibilities:

* Lead a team of analysts and team leaders to conduct research and analysis in the area of corporate finance, equity research, private equity, fixed income and hedge funds
* Manage day-to-day activities inside the Delivery Center including, but not limited to
* Perform quality check on the research work before it is sent to the client
* Monitoring and managing workflow to assure timely delivery of research product to customers
* Frequent daily interaction by email and telephone with customer managers in NY, London and Asia
* Tracking and maintaining metrics for a variety of data including capacity utilization, attendance, use of various databases:
* Develop processes to improve productivity of the team
* Mentor analysts and senior analysts. Supervise and train junior research staff and new hires:
* Develop training material as needed. Participate directly in training of new hires during initial weeks in the Delivery Center
* Participate in the new pilots
* Assist junior staff as necessary with research tasks
* Mentor new hires and junior staff to encourage good research skills and work ethic
* Work with customer managers to resolve any personnel problems or conflicts that may arise
* In addition to administrative responsibilities, the Delivery Center Lead may be expected to perform analytics tasks as well

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking, Marketing or equivalent.
* Required skill(s): Alacra, Bloomberg, Factiva, Factset, Thomson ONE Banker, Thomson Research.
* At least 4 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in MAKATI CITY.
* Preferably Assistant Manager / Managers specializing in Marketing/Business Development or equivalent.
* Full-Time positions available.

Applicants may submit resumes to jorge.diaz@integreon.com or careers.manila@integreon.com.

Walk-in applicants may also visit us at our office located at: 5F 6750 Office Tower, Ayala Avenue, Makati City 1226.

Go to www.integreon.com to learn more about us.

CLIENT MANAGER (IT SYSTEMS INTEGRATION)
(National Capital Reg)

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information, Technology or equivalent.
* At least 8 year(s) of working experience in the related field is required for this position.
* Experience in sales of services like Microsoft, Storage, Security, and/or Network Management
* Experience in handling and managing clients from the BPO/Call Center industry and/or local national enterprises
* 1 Full-Time positions available.

John Clements Consultants, Inc.

Level 12-B LKG Tower 1608 Ayala Ave. Makati City 1200.

HUMAN RESOURCE MANAGER
(Central Visayas – Cebu City)

Requirements:

* Bachelor’s degree with 5 to 6 years of experience in Human Resource Management or any related field
* With solid experience in Human Resource functions
* With good interpersonal skills
* Good in written and oral communication skills
* Computer literate
* Should have strong recruitment background handling volume hiring, is responsible for sourcing and selection of recruitment requirements.
* Ability to analyze organizational behavior as well as human behavioral characteristics and motivations.
* Able to apply a high degree of discretion and exercise sound and mature judgment in dealing with sensitive and confidential matters.
* Can work closely with departments, increasingly in a consultancy role, assisting managers to understand and implement policies and procedures.
* Excellent skills in employee relations and counseling.
* Knowledgeable in Philippine Labor Laws and current Labor Jurisprudence.
* Must have strong organizational skills, a keen eye for details and good in time management.
* Must develop HR planning strategies with managers, which consider immediate and long-term staff requirements in terms of numbers and skill levels.
* Proficient manpower planning, Performance Appraisal, Training, Formulation and Implementation of HR policies, Exposure to function of Personnel Department and have good communication skill.
* With 3 to 5 years of solid experience in all Human Resource Function (Recruitment & Selection, Employee Relations, Compensation & Benefits, Performance Management and others)
* Has a sense of urgency and able to cope with the fast-paced environment

Company Address: SLL Bldg P Remedio Street Banilad Mandaue City 6014
Industry: Call Center / IT-Enabled Services / BPO