Project Manager – Software Developer
(National Capital Reg – National Capital Reg – Mandaluyong City)

Responsibilities:

* The role of the Project Manager is to plan, execute, and manage projects according to deadlines and within budget.

* The Project Manager will be responsible for a team of 20 developers working in a mostly Microsoft-based environment.

* The Project Manager will report to senior management located in the US.

* Develop full-scale project plans and associated communications documents. Estimate the resources and participants needed to achieve project goals.

* Direct, assign, divide and manage projects in development from beginning to end, define project scope, goals and deliverables that support business goals in collaboration with senior management.

* Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.

* Manage multiple, concurrent software development projects and be able to discuss them at any time.

* Manage daily activities of the Development Team. Assign workload and verify progress.

* Implement, manage and update daily Work Log for every project.

* Interact with management and developers located in the US, across different time zones.

* Collaborate with Tech Support personnel to ensure security and quality of development environment.

* Collaborate with various departments across different time zones to ensure the delivered product meets the needs of the end users.

* Adhere to best practices in agile software development and coding standards; institute change when necessary and appropriate.

* Perform code and database design reviews.

* Manage all code releases to production.

* Collaborate with third-parties when appropriate.

* Train, guide and evaluate the supervised personnel.

Requirements:

* Management skills:
o 3+ Yrs Experience managing a Team of developers
o Experience with tools for managing project life-cycle
o SCRUM knowledge is a plus
o Ability to implement and enforce company policies
o Ability to enforce coding standards
o Proactive attitude
* Technical skills:

*
o 5+ years experience in Web development
o 4+ years in Software Development
o 3+ with ASP.NET/VB.NET(or C#.NET) /SQL Server

* Excellent communication skills, both verbal and written

* Experience with working across different time zones

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent

* Required language(s): English
* Applicants should be Filipino citizens or hold relevant residence status

Unit PB8-A Summit One Office Tower 530 Shaw Blvd Mandaluyong City 1552 Phone (632) 535-1843

Email your resumes to jobs.it@justflowersINC.com

Office Manager
(Cebu)

Responsibilities:

The office manager has a wide range of responsibilities to carry out. From supervising the work of the office staff, to designing and implementing the various policies of the office, the office manager candidate must have a high-level of organizational skill and have experience with corporate level communication. Their overall responsibility is to ensure the smooth running of the Administrations, Accounting and Human Resources departments.

The qualified candidate will assign and regulate clerical and secretarial functions. They will delegate responisbility to the administrative, human resource and accounting teams. They will establish the KPI for each department that they supervise and evaluate each individual’s perfomance in those departments. They will report directly to the General Manager and Exeuctive Level Management.

Requirements:

Only career level candidates need apply

5+ years Office Management Experience

Degree in Accounting REQUIRED

Additional degree in Business Administration is a plus.

Excellent verbal and written English skills.

CEBU applicants only!!!

Compensation:

- Salary will be based on experience level.

- Full benefits program offered upon completion of probation period.

- Paid Vacation, Paid Sick Leave, Annual performance reviews for salaryu increase, etc…

CEBU APPLICANTS ONLY.

Email your resume to us — HR@McLarenPhilippines.com.

Acceptable file types: DOC, TXT, HTML, PDF. For company information, please visit www.McLarenUSA.com

TeleFax (32) 422-8192

Workforce Planning Manager – Cebu
(Central Visayas – Cebu City)

Responsibilities:

* Lead team members, foster their professional development and growth, and promote teamwork and cooperation.
* Consult with local managers, project managers and other key players to define scheduling/forecasting requirements to meet call center metrics and communicate workforce scheduling and intra-day operations objectives.
* Implement and maintain intra-day workforce team responsible to assist service delivery achieves desired performance metrics.
* Create process documentation necessary to successfully monitor daily operations and keep service delivery informed of appropriate action steps.
* Create procedures necessary to successfully monitor daily operations and advise managers on appropriate action steps.
* Act as a resource to provide best practices to assist management in scheduling and workforce planning.
* Coordinate automation and operational changes that increase revenue and gross margin, reduce labor costs, add value for customer, and increase overall quality of service delivery.
* Analyze sites scheduling needs on a weekly basis to ensure adequate phone coverage and compare weekly schedules to workforce management recommendations for accurate implementation.
* Compile and interpret statistical information to calculate and project staffing requirements of department.
* Prepare charts, diagrams, and other reports to assist in scheduling and/or forecasting as needed.
* Participate in the analysis, evaluation, and implementation of existing and proposed systems and tools used for workforce planning, monitoring and forecasting.
* Perform a monthly site capacity count to determine actual facility usage. Prepare bi-weekly capacity reports detailing facility usage and open seat capacity.
* Participate in customer presentations, client calls, and quarterly business reviews to represent the workforce management department.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Finance, Mathematics or any related field.
* At least 5 year(s) of working experience in the related field is required for this position.
* Skill in providing an exceptional customer experience.
* Skill in verbal and written communication to analyze, interpret and address customer needs.
* Knowledge of contact services industry and best practices, plus knowledge of metrics and scheduling.
* Knowledge of PC applications, including database software, spreadsheets, and workforce management software; ACD and telecom knowledge helpful.
* Ability to interact effectively with all levels of management and customers.
* Ability to work with minimal guidance or supervision in a time critical environment.
* Ability to be flexible and quickly adapt to changing business needs and processes.
* Ability to motivate and mentor team, presenting new opportunities and challenges for additional development.

Stream Global Services

SHAW
Upper G/F
Worldwide Corporate Center,
Shaw Blvd., Mandaluyong

For more information, call us at 580-6530 or visit our career website: www.stream.careers.com

Stream Global Services

2/F, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong 1000.

Sr. Team Manager for Recruiting
(National Capital Reg)

Responsibilities:

* Lead team managers deliver weekly recruiting requirements.
* Oversee full utilization of recruiting tools and system and drives process compliance at the site level.
* Monitor weekly throughput and recruiting capacity of the site and communicate changes accordingly.
* Coordinate various strategies with the appropriate business units to manage potential issues that may affect yield rate.
* Coordinate with other business units for continuous process improvement efforts and assign projects and tasks accordingly.
* Mentor Team Managers and foster their professional development and growth, and promote teamwork and cooperation.
* Develop and employ recruiting strategies that allow for quick and appropriate candidate identification.
* Ensure adherence to all federal, state, and local regulations governing the employment process.
* Understand assigned business unit’s objective and develop and manage recruiting policies to support this objective.
* Prepare legally required and special reports relevant to the employment function.
* Represent the site on Client Visits, Business review and audit.
* Attend Staffing calls and coordinate recruiting capacity with the appropriate business groups and sign off on staffing requests based upon capacity, SLA and workable timelines.
* Prepare and analyze staffing proposal to support a new or additional staffing requests and negotiate for a doable SLA based on existing recruiting process, guidelines and client and program specific requirements.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 3 years of working experience in the related field is required for this position.
* At least 6 months of experience as a Team Manager in the related field is required for this position
* Skill in providing an exceptional customer experience.
* Skill in verbal and written communication to analyze, interpret and address customer needs.
* Knowledge of contact services industry and best practices.
* Knowledge of PC applications.
* Knowledge of HR policies and procedures.
* Ability to interact effectively with all levels of management and customers.
* Ability to work with minimal guidance or supervision in a time critical environment.
* Ability to be flexible and quickly adapt to changing business needs and processes.
* Ability to motivate and mentor team, presenting new opportunities and challenges for additional development.

Stream Global Services

SHAW
Upper G/F
Worldwide Corporate Center,
Shaw Blvd., Mandaluyong

For more information, call us at 580-6530 or visit our career website: www.stream.careers.com