Responsibilities:

* Job Description:
* This position is responsible for providing strategic leadership as well as management of day-to-day activities of Technical Assurance Centers (TAC) operations for the Service Provider (SP) support program of the account.
* a. Focus on tactical management of supporting SP service operations. Develop and direct the TAC service management teams to strengthen customer satisfaction, improve resolution rates and other KPI measures.
* b. Coordinates with the different internal Customer Advocacy (CA) functions, including Operations Support (Workforce Management, Quality Assurance, etc), Training, eSupport, IT, Telecom, Customer Service, Operation Implementation and Program Management teams to design, execute, maintain and manage appropriate initiatives and/or projects.
* c. Implement processes that will generate desired quality scores and performance/operations efficiency.
* d. Responsible for generation and timely submission of reports.
* e. Create, revise and/or update, proof, complete and organize all documentation pertaining to TAC process and procedures.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in any field.

* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

* • 5+ years contact center management and program management experience at manager level;
* • Fluent, efficient and familiar with inbound/outbound technical contact center operations management in an in-house and/or outsourcing business model environment;
* • Customer service operations (end user, SP, VAR/Disti and/or channel RMA, exchange / repair / service center, etc.) experience a strong plus;
* • BA/BS or equivalent in related field, MBA a plus;
* • A team player with strong people skills;
* • Excellent organizational and analytical skills with an eye for detail, as well as the ability to perform/provide results in a fast-paced, team-oriented environment;
* • Excellent communicator both verbal and in writing
* • Advanced user and strong background using MS Office suite including advanced Excel, Visio, and Powerpoint. Strong knowledge in pivot tables, macros, creation of graphs, flow charts, process flows and multi-faceted presentations is a must.
* • Strong project management background and ability to manage multiple projects simultaneously while managing start to finish communications.
* • Motivated, driven and a desire to succeed with a positive attitude required.

SYNNEX – CONCENTRIX CORPORATION
5th F Techno Plaza One Eastwood City Libis Quezon City 1600.
Website: http://www.link2support.com/

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Marketing or equivalent.
* Proficient in MS office applications
* Excellent presentation, oral and written communication skills
* Can work independently or with minimum supervision
* Must be a team player
* Experience in Marketing Research, Product/Business development is an advantage
* Preferably with at least one year experience in Online gaming marketing or its equivalent
* Can speak MANDARIN is an advantage
* Fresh graduates are welcome to apply
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.

Wealth Access International Holdings Ltd.
26C Burgundy Corporate Tower,252 Sen. Gil Puyat Ave. Makati -.

Responsibilities:

* The Senior Marketing Officer for Mobile will integrate various intelligence sources into comprehensive analyses towards strategic/tactical recommendations for action to guide service/product commercial optimization. He/she will lead the Mobile Strategic Marketing Unit in the identification, design, and implementation of marketing strategies using insights culled from data analysis and market research as foundation. He/she will support the Mobile Business Units as a professional skills expert in maximizing the value potential for their customers through CRM Insights.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Business Management, Marketing or equivalent.
* At least 3-5 years experience in the related field
* Articulate, smart and must have excellent communication skills
* Strong presentation and interpersonal skills with a proven ability to work with cross-functional teams.
* Proactive and able to self-direct through multiply concurrent projects.
* Must be creative yet focused on a particular vision or goal.
* Must have demonstrated experience with strategic marketing or project management particularly in usage and retention as a Team Lead.

Preference will be given to candidates who APPLY ONLINE.

ABS-CBN Interactive
Sgt. E.A. Esguerra Ave. cor. Mother Ignacia St., Quezon City 1103.
Website: http://www.abs-cbn.com/careers.aspx

RESPONSIBILITIES:

* Help out in meeting and exceeding the increasing hiring requirements of e Telecare Global Solutions.
* Encode data in MS Excel worksheets.
* Coordinates and manages relationships with search firms for potential candidates for employment.
* Assist in managing, tracking, and distributing applications to the Recruiting Department
* Recommend sourcing and marketing activities.
* Generates MS PowerPoint and Excel reports and presentations.
* Track the status of applications.
* Assist in job fairs and campus talks.
* Assist in planning, managing, and executing advertising and sponsorship strategies.

REQUIREMENTS:

* Required language(s): English.
* Applicant should be enrolled in the Internship curriculum of their school.
* Applicants should be a Filipino citizens or hold relevant residence status.
* Third to Fourth year college students taking up Marketing, Psychology, Behavioral Science, Advertising, Business Management or other related courses are encouraged to apply.

eTelecare Global Solutions Inc.
2nd Floor Annex@Shaw Bldg Shaw Blvd. Mandaluyong 1000.
Website: http://www.etelecare.com/

REQUIREMENTS:

-Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in Business Studies/Administration/Management, Marketing, Property Development/ Real Estate Management, Humanities/Liberal Arts or equivalent.
-At least 3 year(s) of working experience in the related field is required for this position.
-Preferably Assistant Manager / Managers specializing in Property /Real Estate or equivalent. Job role in Property Leasing or Property Management.
-Full-Time positions available.
-Applicants should be Filipino citizens or hold relevant residence status.

Interested applicants may send their updated resume and recent 2×2 picture to:
HUMAN RESOURCES DEPARTMENT
SHOPPING CENTER MANAGEMENT CORPORATION
SM CITY CLARK