Payroll – Process Owner (Night Shift)

RESPONSIBILITIES:

* Compilation and processing of transactional Payroll and/or Time Data. This requires teaming/collaboration with other teams that deliver payments/deductions via payroll.
* Process payroll requirements in payroll system (monthly, year-end, off-cycle).
* Preparation and processing of Final Settlement/Terminal Pay.
* Processing of Garnishment cases (answering interrogatories, updating information in the system, validation, and issue resolution).
* Ensure accuracy of employee and employer contributions for statutory requirements. This requires knowledge of tax and labor laws.
* Ensure accuracy of other payments & deductions calculated by the system. This requires in-depth knowledge of company policies (eg. Overtime, allowances).
* Generation of Pay Statements and other Business reports.
* Generation of statutory reports. This requires knowledge/understanding of the country forms and government guidelines to complete these. The process owner should also have the capacity to verify that all information reported is accurate and legally-compliant.
* Timely remittance of payments and/or report for employees, government offices, and 3rd parties.
* Journal entries posting, accruals, account reconciliation (requires knowledge of company’s accounting guidelines and in-depth knowledge of payroll accounting matters).
* Interface with external customers for requests &/or issue resolution (eg. Banks, Government officers, client, vendor).
* Document monthly payroll scorecard, including issue and resolution tracking.
* Acts as First point of escalation for Issue Resolution of Payroll and Time Management related matters raised by the Contact Center
* Responsible for Legal Change Management and Document Management.
* Implements internal control measures and conducts regular control self assessments to ensure that processes meet IC requirements.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree, Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking, Human Resource Management or equivalent.
* Required language(s): Excellent Communication Skills in English (US).
* At least 1 year(s) of working experience in the related field is required for this position.
* Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent.
* Must be willing to work on a day shift or shifting schedule.
* Must be able to work in a diverse and fast-paced environment.
* Must have keen attention to detail.
* Applicants must be willing to work Night Shift in Philcoa.
* Preferably 1-4 Yrs Experienced in Payroll.
* Full-Time positions available.

Company Address: 7/F 1800 Bldg. Eastwood City, Libis, Quezon City 1100
Industry: Call Center / IT-Enabled Services / BPO

Expat Payroll Subject Matter Expert

RESPONSIBILITIES:

* Coordination with Payroll on any Tax and/or Immigration changes that will impact expat payroll operations
* Subject Matter Expert for expat payroll operations
* Help assess impact to operations on changes to the policy and process
* Review changes to the process flowchart
* Gather feedback from operations on issues and challenges with the current policy and process design and help provide recommendations to HR on potential improvements in relation to Expat payroll processes
* Assist in reviewing the training materials
* Assist in updating the country-specific procedures/guides
* Participate in tax-related projects
* Help respond to queries from operations and other centers

REQUIREMENTS:

* Knowledge on expatriates payroll processes and policies
* Solid Finance and Accounting educational background and work experience.
* Strong thinking and problem solving skills – able to analyze errors/complex situations and identify appropriate solutions
* Customer-oriented – demonstrates a positive attitude towards customer service
* Strong interpersonal skills – able to collaborate with people and work effectively in a team
* Strong communication skills (oral & written) – confident and able in communicating with key managers and other external contacts
* Priority setting – able to identify critical requirements and prioritize tasks
* Ability to deal with highly personal, confidential information
* Flexibility/Adaptability to Changes

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