Sales Floor Supervisor
PHP 20000 – 25000
(National Capital Reg – Makati City)

Responsibilities:

- PROACTIVELY RUN AND LEAD the everyday operations of the night shift (9:00pm – 6:00am)
-Pro-Management
- MEET AND EXCEED targets assigned for each campaign.
- AGGRESSIVELY manage team leaders, and call center reps independently. Responsible for their targets, attendance, and adherance to company guidelines.
- Client relationship management
- Conduct regular meetings, improve product knowledge, improve productivity, improve customer satisfaction, decrease employee turnover.
- Communicate the results, ideas, issues to upper management
- Able to multi task
- Lead by example

Requirements:

o At least 1 year of working experience in the related field is required for this position. Call center experience is preferred.
o Applicants must be willing to work in Makati City.
o Excellent people skills
o Strong sense of urgency
o Demonstrated ability to communicate effectively and professionally with internal and external associates.
o Demonstrated ability to work in a team and provide team leadership.
o Proficiency with various programs including Microsoft Outlook, Microsoft Word, Excel and PowerPoint.
o Strong Oral and written communication skills
o Must be able to manage several tasks simultaneously, accept criticism and constructive feedback, while being extremely adaptable and flexible

Walk Ins are welcome between 6AM – 2PM. Address: Sales Rain, Unit 2204 The Peak Tower, 107 L.P. Leviste Street, Salcedo Village, Makati City. Email: kwaugh@salesrain.com